of99's Privacy Policy

1 Types of Information Collected

of99 collects the following types of information for the purpose of providing and improving its services:

1.1 Identity Information

At the time of account registration, your name, date of birth, national identity card number or other identity verification documents, mobile number, and email address are collected. This information is used primarily for identity verification and account security.

1.2 Financial Information

Payment method details required for processing transactions — such as bKash, Nagad, Rocket, or Upay account numbers — are stored securely. For bank transfers, relevant bank details are also recorded. We do not store full card numbers or bank PINs.

1.3 Technical Information

Your device's IP address, browser type and version, operating system, cookie data, and logs of your activity on the platform are collected automatically. These are used for security monitoring and service improvement.

1.4 Gaming Activity Information

Your game play history, bet amounts, win/loss details, and session duration are recorded. This information helps with responsible gaming monitoring and improving the platform experience.

2 Methods of Data Collection

of99 collects information in the following ways:

• With your direct consent at the time of account registration and profile updates
• When payment and withdrawal transactions are completed
• Through customer support chat or email communication
• Through automatic cookies and tracking technologies during website browsing
• From documents you upload during the identity verification process (KYC)

3 Purposes of Data Use

Collected information is used only for specific and legitimate purposes. of99 uses your information for the following:

3.1 Account Management and Security

Your identity and technical information is used to keep your account active, prevent unauthorized access, and detect suspicious activity.

3.2 Transaction Processing

Financial information is used to accurately fulfill deposit and withdrawal requests made via bKash, Nagad, Rocket, Upay, or bank transfer. The minimum deposit amount is ৳200 and withdrawal is ৳1,000 — transactions are generally completed within 10 to 45 minutes.

3.3 Service Improvement

Information is used analytically to improve the platform's gaming experience, payment process, and customer service standards.

3.4 Legal Compliance

Information may be used or disclosed as required to comply with applicable laws, regulations, or court orders.

3.5 Communication and Service Notifications

Your contact information is used to notify you by email or live chat about account activity, bonus offers, or policy changes.

4 Data Sharing and Third Parties

of99 does not sell or transfer your personal information to any third party for commercial purposes. However, information may be shared with third parties in the following limited circumstances:

• Payment Providers: Necessary information is shared with bKash, Nagad, Rocket, Upay, or relevant banks to complete transactions.
• Technology Service Providers: Technology partners who assist in operating the platform, who are bound by strict confidentiality agreements.
• Legal Authorities: Relevant authorities pursuant to court orders or legal obligations.
• Fraud Prevention: Security partners for detecting and preventing fraudulent activity.

Your information is not disclosed to third parties in any circumstances other than those listed above.

5 Data Security Measures

of99 is committed to ensuring the highest level of security for your information. Our security measures include:

• SSL (Secure Socket Layer) encryption technology for all data transmission
• Industry-standard encryption methods for storing sensitive information
• Regular security audits and vulnerability testing
• Two-factor authentication for account access
• Access controls with a limited number of trained staff
• Automated monitoring systems for detecting suspicious activity

Please note, however, that it is not possible to guarantee 100% security for information transmitted or stored over the internet. We always take the utmost precautions and are committed to notifying you promptly in the event of any security breach.

6 Cookie Policy

The of99 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the user experience.

6.1 Types of Cookies

• Essential Cookies: Essential for maintaining core platform functionality and login sessions.
• Analytical Cookies: Help improve services by analyzing website usage patterns.
• Preference Cookies: Remember your language, theme, and other preferences.

6.2 Cookie Controls

You can control or disable cookies from your browser settings. However, disabling essential cookies may disrupt some important platform functionality.

7 Data Retention Period

of99 retains your personal information only for as long as necessary. Generally:

• Information for active accounts is retained for as long as the account remains active.
• Information required to meet legal obligations is retained for a specified period even after an account is closed.
• Transaction records must be retained for a specified period in accordance with financial regulations.
• Analytical data may be kept in anonymized form for an extended period.

After the specified period, information is securely deleted or irreversibly anonymized.

8 Your Rights

As an of99 user, you have the following rights over your own information:

• Access: The right to request what information we hold about you.
• Rectification: The right to request correction of incomplete or inaccurate information.
• Erasure: The right to request deletion of your information in certain circumstances, though this may be limited where legal obligations exist.
• Portability: The right to receive a copy of your information in a structured and commonly used format.
• Objection: The right to object to the processing of your information for specific purposes.
• Withdrawal of Consent: The right to withdraw previously given consent at any time.

To exercise any of the above rights, please contact our support team. We provide assistance in both Bengali and English via 24/7 live chat and email.

9 Protection of Children and Minors

The of99 platform is intended only for individuals aged 21 or above. We do not knowingly collect information from anyone under the age of 21. If we become aware that a minor has created an account, that account is immediately closed and the associated information is deleted.

If you become aware that a minor has created an account on the of99 platform, please notify our support team immediately.

10 International Data Transfers

of99's servers and partner organizations may be located in various countries. Even if your information is processed or stored outside Bangladesh, we ensure that the protection standards described in this Policy are followed. Industry-standard agreements and safeguards apply to international data transfers.

11 Policy Changes and Updates

of99 may review and update this Privacy Policy from time to time. For any significant changes:

• The updated Policy will be published on this page.
• Registered users will be notified via email or platform notification.
• The date of the change will be recorded.

Continued use of the platform after any changes will be considered your acceptance of the updated Policy. We therefore recommend reviewing this page regularly.

12 Complaint Resolution

If you have any complaints or concerns regarding your data privacy, please contact us. of99's privacy team takes all complaints seriously and works to resolve them as quickly as possible. We provide assistance in Bengali and English via 24/7 live chat and email.